University of Chicago Quits Using State Lender

Many other schools and lenders are also no longer offering federal loans or are, but only on a limited basis.

Consumer Confidence Index Declines in June

Consumer Confidence Index Declines in June

The Knowledge Base of the Credit and Collection Industry

The Student Loan Corporation (SLC), a subsidiary of Citibank N.A., and a leading originator and consolidator of student loans, announced the launch of a new Private Consolidation Loan product.

Banking Fees Reach Record Highs

The average balance required to avoid fees on an interest checking account is now more than $3,300, and the average ATM surcharge hit a new high of $1.78.

ACA International Speakers Represent the Credit and Collection Industry at Sen. Grassley's Healthcare Roundtable

ACA invited to join consumer advocates, healthcare representatives and industry researchers to discuss hospitals' collection practices and tax exempt status.

FTC Debt Collection Workshop

Throughout the Federal Trade Commission's Collecting Consumer Debts workshop, ACA proposed improvements that will clarify the responsibilities of each party in the collection process.

Study Compares Out-of-Pocket Healthcare Spending for All Ages

Study Compares Out-of-Pocket Healthcare Spending for All Ages According to an issue brief released by the Kaiser Family Foundation, seniors spend a significantly higher portion of their income on healthcare than younger adults.

ACA Receives Requested Federal Trade Commission Advisory Opinion

FTC opinion allows collection agencies to inform consumers that collection activity has ceased without fear of violating the Fair Debt Collection Practices Act.

Claim to Fame

ACA member Christine Montgomery has worn several hats throughout her career

Illinois Passes Identity Theft Legislation

Section 9.4 of the bill, which becomes effective Jan. 1, 2008, will require collection agencies to take certain steps when a consumer alleges a debt was the result of identity theft.

Size and firm type matter for retiree health benefits

A recent Commonwealth Fund report says employees in public firms are more likely than employees in midsize private firms to receive health benefits after they retire.

ACA Prepares to Conduct 2007 Agency Benchmarking Survey

The survey is the industry's leading source for key statistics in high demand, including averages for liquidation rates, expenses, employee turnover and more.

Permissible Purposes Under the FCRA

A permissible purpose is required to obtain a consumer report.

Health Insurance Premiums Have Risen 6.1 Percent in 2007

The 6.1 percent average increase in employer-sponsored health insurance this year was the slowest rate of premium growth since 1999, when premiums rose 5.3 percent.

"Sicko" Gets Many Talking About Healthcare

According to a recent report, few have seen the movie but many have had discussions or opinion changes because of its release.

Half of American Parents Can't Afford College Tuition

As tuition costs rise, parents worry about how to pay for their children's education.

Senate Finance Committee report on non-profit hospitals, collection practices

ACA responds to Senate Finance Committee report on non-profit hospitals, collection practices - ACA's comments addressed the issue of charity care, debt collection actions and the applicability of the Fair Debt Collection Practices Act (FDCPA) to internal hospital billing and c …

FTC Announces Debt Collection Workshop Agenda

Debt Collection Workshop

Consumer Confidence Index Retreats

Consumers' assessment of present-day conditions in August was less upbeat than in July.

Committee Passes Dodd Bill to Help Students Afford College

Senator Chris Dodd (D-CT), Chairman of the Senate Committee on Banking, Housing and Urban Affairs, announced Aug. 1, 2007 that the Committee passed, without objection, legislation introduced by him to help students and their families afford college.

Credit Card Reform Principles Issued

Members of the House Financial Services Committee met recently with industry and consumer representatives to develop standards of practice for credit card issuers.

Regulation E Amended Again

The Board proposed this amendment in November 2006 due to industry concerns and recent payment card association data. Effective Aug. 6, 2007, electronic fund transfer receipts are not required for transactions of $15 or less.

CBO Identifies Impact of Healthcare Costs on Income Taxes

One option to offset healthcare spending is to raise consumers income taxes, but the Congressional Budget Office says the effect could be impossible to sustain.

Consumers Are Uncomfortable Making a Major Purchase in the Next Three Months

Consumer credit perceptions have been negatively impacted by the subprime mortgage market, the sharp increase in housing foreclosures and the recent surge in long-term interest rates.

Consumer-Directed Health Plan Growth Levels Off Among Employers

While approximately one in four organizations polled indicated they currently offer a consumer-directed health plan option, of those that dont, only 11 percent intend to adopt such an option within the coming three years.

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